Cancellations - What if I am not able to make it to a class or appointment?
In order to receive a full refund
Appointments: please provide a minimum of a 24 hour notice for cancellations (for example if your appointment is Friday at 3:00pm, please cancel by Thursday at 3:00pm)
Classes: please provide a minimum of a 6 hour notice for cancellation as there may be a wait list and that would allow another person to fill your spot.
(for example if your class is at 8am on Tuesday, please cancel prior to 10pm the previous night so our instructor knows and someone else would have the opportunity to attend the class if it was full, or if your class is at 6pm on Wednesday, please cancel by noon that day.)
Late cancellations, less than 6 hours notice and No Shows, if you have a group fitness punch card, it will cost you one punch, if you are using an unlimited package offer, you will be charged $10 for the late cancellation or no show.
We would prefer to not have to charge you for you not being there.
Please do let us know if you are unable to attend. (You can now conveniently cancel thru the mobile app (MindBody Connect) on your smart phone). Or call or text your instructor directly.
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